COVID-19 Lambton Shores Updates

Updated April 9, 2020 @ 3:00 p.m.   

Welcome to the COVID-19 Lambton Shores information hub. Here you will find the latest information and updates. Please check back for regular updates.   

The health and safety of our community and residents are our number one priority and we continue to monitor the situation very closely.

The Municipality is following the direction from Lambton Public Health, who is making their decisions based on the provincial and federal response. 

Find the latest information about COVID-19 (2019 Novel Coronavirus) via Lambton Public Health.

Municipal Information

 Municipal Updates
 Facilities & Services

 See the below list for the latest updates on Municipal facilities and services. 

Administration & Office Buildings
Lambton Shores municipal offices are closed the public. Staff will be reporting for work at this time. Residents are encouraged to utilize various telephone and online options for reporting issues, making payments and the provision of services. Visit our Contact Us page for more information on how to reach staff. 
By-Law Services

At the present, Lambton Shores continues to offer By-law Enforcement services. To limit public interaction, residents are now required to file their complaints via phone or e-mail.

To report an issue call 519-243-1400, Ext. 8412 or email: Roberta Brandon

Building Services 

At the present time, Lambton Shores continues to issue building permits, however the ability to actually start a project is governed by O.Reg. 82/20 (Closure of Places of Non-Essential Businesses), as updated and amended by O.Reg  119/20, which requires that certain businesses close and remain closed while the Order is in effect.

Please visit the Essential Workplaces List for more information. 

Of note, NO residential, construction activity is allowed if the construction was not approved and started before April 4 at 11:59pm.

The issuance of a building permit by the Municipality of Lambton Shores does not relieve the permit holder of the need to determine whether the construction is permitted to proceed in accordance with O.Reg 82/20 as amended.

Site inspections required by the Ontario Building Code will continue to take place as outlined below for residential projects where a building permit was issued prior to April 4.

In addition to the previous notes, the following changes have been made to the building permit process during this unprecedented time:

  • Building permit applications will only be available for drop-off at the Northville Office.
  • Once a permit is ready for pick-up, the applicant will be contacted to schedule a specific time and location to sign the appropriate paper work and pay for the permits.
  • For permits issued prior to April 4, 2020, inspections should be booked as normal by phone or email, however in order to ensure social distancing, inspection sites must be vacated while our inspector is conducting the inspection. This can be accomplished by either leaving the site or by simply waiting in a vehicle while the inspection is completed. The results of the inspection will be communicated to you through email or phone.

If you have any questions regarding these new practices, please contact the Building Department as follows:

Phone: 519-243-1400, Ext. 8510

Email: Jackie Mason

Cemeteries

Burial services will continue as normal with attendence restrictions in place, as per the Ontario Governments Declaration of Emergency. Please call the municipal office as usual for information or to make arrangements. 

If you have any questions, please contact: 

Phone: 519-243-1400 Ext. 8611
Email: Karen Cameron

Council & Committees Meetings

Meeting information and schedules will be updated on the Council Meeting Calendar.

Fire Services

Lambton Shores Fire Stations remain fully functional. We are taking precautionary measures to ensure that volunteer firefighters can attend emergencies. Updates to our services include:

  • Volunteer firefighters will still respond to incidents, however, you may see members wearing personal protective equipment such as gloves, masks, and protective eyewear. This is for their protection. To decrease the risk of exposure to our firefighters, we are asking all residents to ensure their smoke and carbon monoxide alarms are functioning properly to reduce the number of false alarm calls. 
  • Fire inspections will continue as normal.
  • Public Education and Prevention activities have been temporarily suspended.

At this time we would ask that all correspondence be done by phone or e-mail. 

Yard Waste Fires

Due to the pleasant spring weather we are noticing an increase in yard waste fires. Open air burning can be a fire hazard, as well as infringing on the enjoyment of your neighbours.  Check online and review our Open Air Burning By-law before starting your burn. 

If you have any questions or concerns, please contact Lambton Shores Fire Chief as follows:
Phone: 519-243-1400 Ext. 8801
Email: Lawrence Swift

Garbage & Recycling

At this time, garbage and recycling collection is not impacted. For regular updates visit the Bluewater Recycling Association webpage. 

Information on our leaf pick-up program and Compost Site will be provided as it becomes available. 

Libraries & Culture Services
All Lambton County Library locations (including the Sarnia Library Theatre), Judith & Norman Alix Art Gallery, Lambton County Archives, Lambton Heritage Museum and Oil Museum of Canada will remain closed indefinitely. For more information visit the Lambton County website.
Marinas

Under Provincial Emergency Order, all recreational marinas have been deemed non-essential services. Lambton Shores’ marinas in Port Franks and Grand Bend remain closed and are tentatively scheduled to open May 16th, 2020. We will update this notice with new information as it becomes available. 

Planning and Development

The Lambton Shores Planning Department continues to review all development proposals and planning applications.

Although public meetings cannot be held at this time due to the Covid-19 pandemic, the Municipality asks that you continue to plan your projects in discussion with staff and submit applications when they are ready. By doing so, staff can start the application process and help reduce future backlogs.  Until then however, the Municipality will not be able to hold public meetings or make decisions on Minor Variances, Consents (severances), Official Plan and Zoning Amendments,  Draft Subdivision and Condominium Approvals, and any other approval under the Planning Act requiring a public meeting or subject to an appeal period.

All applications, approvals, and processes not requiring a formal public meeting or subject to an appeal period remain unaffected. This includes general advisory services, site plan approvals, completion of development agreements, final subdivision and condominium approvals, and stamping of deeds for conditionally approved consents.

Our planning and engineering staff remains available through email or phone to answer any inquires you may have; however no in-persons meetings are currently being scheduled.

If you have any planning related inquiries, please contact Will Nywening as follows:

Phone 519-243-1400, Ext. 8512

Email: Will Nywening

Recreation & Community Centres
All Lambton Shores facilities are closed. This includes:
  • Shores Recreation Centre
  • Legacy Recreation Centre
  • Port Franks Community Centre
  • Thedford Village Complex
  • Arkona Community Centre
  • Arkona Senior Centre
  • Grand Bend Recreation Centre

Refunds will be processed for any rentals that have been cancelled as a result of the closures.  

Park Closures

Under Provincial Emergency Order, all outdoor recreational amenities are now closed.  This includes, but is not limited to: playgrounds, sports fields, basketball and tennis courts, off-leash dog parks, beaches, skateboard and BMX parks, picnic areas, outdoor community gardens, park shelters, outdoor exercise equipment, condo parks and gardens, and other outdoor recreational amenities. 

Rental Requests

We are accepting requests for future rentals but they will not be approved until our facilities have re-opened. You may request a booking through

Staff will be in touch with your to discuss your request. 

Event Permits

Event permits will still be received by the Municipality. Visit our Plan an Event page for more information and event applications. Permits will not be approved until facilities have re-opened. 

Social Services

Lambton County has provided a Social Services Poster to answer your immediate questions. 

Please visit the Lambton County Social Services page for more information. 

Taxes

Tax bills are issued in late January. The first installment was due on February 28. The next installment will be due on May 29.

Payments

Payments can be made by various methods. Information is available on our website.

Customers that are set up with monthly budget billing and installment pre-authorized payments, these will continue as scheduled.  If there are any questions, please contact the Finance Department at 519-243-1400 option 1.

Transportation
Transportation operations including road and streetlight maintenance continues as normal. All maintenance requests or notifications must now be done via e-mail or by phone.
Utilities Billing

At this time there will be no interruption to the water and wastewater billings.  As a reminder, the following locations will be billed in the next few months as planned:

March – former Bosanquet area

April – Grand Bend and Arkona

May – Forest, Thedford and rural expansion area

Payments

Payments can be made by various methods.  Information is available here on our website

Customers that are set up with pre-authorized payments, they will continue as scheduled; however, if you have a concern and need to discontinue this process, please contact the Finance Department at 519-243-1400 option 1.

Water & Wastewater

Water and Wastewater services will general be provided in the normal fashion. Urgent matters including water main breaks, sewage back-ups, etc. will continue to be handled on an as need basis and should be reported by phone or through our website.

Water Turn-On Services

For those returning from out of the country that are requesting the water to be turned on, we would ask that if at all possible an alternative person be available for our operators to meet with in order to limit exposure of our staff. Typically a neighbour or family member has been asked to “look after” your property while you are away and would be a good contact for our staff if possible. By doing this, you will also have water ready to use upon your arrival.

Regardless of whom our staff meets, when we are required to attend your property we would ask that you practice social distancing and maintain at least 2m (6ft) distance between the operator and member of the household. If our operator needs to enter your resident to address a leak, we would ask that you remove yourself from the area (go to an upper level or leave the premises) to allow our staff to address the concern.

If you have any questions regarding your utilities, please contact Nick Verhoeven at 519-243-1400, ext. 8213

 FAQ

In efforts to slow the spread of COVID-19, a number of restrictions and Provincial Orders have been put in place over the past few weeks. To help simplify what residents can and can’t do as a result of these Orders, the Municipality is providing the following information.

What’s closed?

All outdoor recreation facilities remain closed by Provincial Emergency Order including:

  • Playgrounds
  • Soccer pitches
  • Baseball diamonds
  • Tennis courts
  • Basketball courts
  • Skate parks
  • Golf Courses
  • Beaches
  • Marinas
  • Community gardens
  • Benches, picnic areas, park shelters and outdoor exercise equipment.

All municipal offices remain closed the public at this time. 

Can I go outside?

The Province of Ontario is strongly urging everyone to limit the number of trips and to stay home except for essential reasons – groceries, prescriptions, and medical appointments.  If you’re over 70 years old, or you have a compromised immune system or medical condition, the Province is also suggesting that you self-isolate and get help for essential errands. Visit our Community Information tab to learn more about local services available to help. 

Can I use the park?

Municipal parks, green space, trails and pathways remain open for travelling through only. They are not for gathering or recreational activity, and if you are in an open green space, maintaining physical distance of no less than 6 feet is required at all times.

Can I meet up with my friends?

Organized social gatherings and public events of more than five people are not allowed in Lambton Shores and across the Province. This includes social gatherings held in private homes with people who don’t reside there. Households where more than five people live are exempt. Unless it’s essential, health officials and the Province are strongly urging you to stay home.

Can my business stay open?

The Province has updated their essential businesses and services list. Reducing the number of businesses that can stay open, and modifying how services are delivered – takeout only, curbside pick-up and delivery, for example – are some of the ways the Province is hoping to minimize the risk of transferring COVID-19.  

Business owners with questions on whether they fall within the list of essential businesses and services can call Stop the Spread Business Information Line at 1-888-444-3659.

Can I enjoy a backyard fire?

If you can ensure your fire abides by Lambton Shores Open Air Burn By-law, then yes you can enjoy a backyard fire. Please be conscious of the safety of Lambton Shores Fire Fighters and ensure your fire remains safe and is not a nuisance to your neighbours.  

Do I have to self isolate?

Under the Federal Quarantine Act you must isolate yourself for 14 days if you have:

  • returned from travel outside Canada
  • been diagnosed with COVID-19, or are waiting to hear the results of a lab test for COVID-19
  • symptoms of COVID-19, even if they are mild
  • been in contact with a suspected, probable or confirmed case of COVID-19

If you see someone who should be failing to self-isolate contact the Public Health Agency of Canada at phac.covid19.aspc@canada.ca or by phone at 1-833-784-4397.    

Will I get a ticket?
You could. All of these measures are in place to help stop the spread of COVID-19 in our community. Now isn’t the time to take these orders lightly.

We encourage all people and businesses to voluntarily comply with all Provincial Emergency Orders which are short-term restrictions. Education, awareness and compliance are preferred options. OPP or in some cases Municipal Law Enforcement officers will apply discretion on whether to launch any enforcement actions such as:

  • Offences relating to non-essential businesses that remain open in contravention of the Emergency Management and Civil Protection Act. (EMCPA).
  • Offences relating to gatherings of more than five people in contravention of the EMCPA.
  • Offences relating to the illegal use of closed facilities, parks or beaches
Complaints for less serious incidents can be reported online at opp.ca/reporting or by calling the OPP non-emergency line at 1-888-310-1122. 

Why are these restrictions in place?

The province has enacted a declaration of emergency to help contain the spread of COVID-19 and protect the public. These measures are for your health, the health of your loved ones and the community. For more information from the Ontario Government on measures to help stop the spread of COVID-19, please visit ontario.ca/page/2019-novel-coronavirus

Community Information

Community Information

Before visiting any business, please remember to follow Lambton Public Health Guidelines and practice social distancing.

Community Support
Grand Bend Community Foundation
 Grand Bend Pandemic Support Group

Not feeling well? Returning from abroad? Do you need:

  • Groceries picked up
  • Mail picked up
  • Dog walking
  • Other errands
  • Support

We are a group of volunteers from Grand Bend and surrounding area who are willing and able to help. If you or someone you know is in need, please contact:

Kim Hammond

519-238-1725

gbhelps2020@gmail.com

 Volunteer Postings
Are you looking for a way to support your community? The Optimist Club of Forest and Kiwanis Club of Forest are working together to determine the best way to provide support based on community need. If you’re interested in volunteering, please leave a message for the Optimist Club at 519-786-6044. 
Community Healthy Services
Information for Businesses
Pharmacies
CDS Pharmacy

2 Main Street South, Forest

519-786-2104

**Delivery available, call the store for details**

 

Pharmasave Forest Pharmacy

19 King Street West, Forest

519-786-5161

pharmasave.com/forest

**Delivery available, call the store for details**

 

Pharmasave Grand Bend Pharmacy

46 Ontario Street South, Grand Bend

519-238-6506

pharmasave.com/grand-bend

** Delivery available, call store for details. Currently a limit to the number of people in the store at any given time.** 

 

Shopper’s Drug Mart Grand Bend

65 Main Street East, Grand Bend

519-238-8540

Stores.shoppersdrugmart.ca/en/store/1023

**First opening hour dedicated to customers who need assistance, including seniors and people living with disabilities Shopper's is now taking over the phone orders. **

 Groceries
Arkona Food Market

7291 Arkona Road, Arkona

519-828-3577

**Grocery Delivery is available through a partnership with Arkona Lions Club and Arkona Automotive. Please call the Arkona Food Market to place your order and arrange for delivery at 519-828-3577**

 

Forest Contact House

Open Tuesdays from 9:30 a.m. to 11:30 a.m.

6276 Townsend Line, Forest ON

**Please note there is a limit to the number of people allowed in. Food will be delivered curbside to your vehicle.**

 

Forest Foodland

88 King Street East, Forest

519-786-2321

Ontario.foodland.ca/stores.forest

** Reduced hours, first hour of shopping reserved for seniors and vulnerable individuals. Forest Foodland is now offering pickup or delivery options Monday-Friday 9am-5pm (to Forest and surrounding area) for those with a compromised immune system or for vulnerable people in the community Delivery is also available to those in self-isolation or quarantine. Using this service is easy! Simply email  forestfoodland@gmail.com with your order and contact information.  For more information call the store at 519-786-2321.**

 

Lambton Elderly Outreach

Meal Delivery Service

https://www.lambtonelderlyoutreach.org/

 

Mike and Terri’s No Frills

98 Ontario Street South, Grand Bend

519-288-6211

**Special hours for seniors and vulnerable individuals, 7am-8am Tuesday and Friday. Grocery pickup available through Grand Bend Pandemic Support**

 

Sobeys Grand Bend

55 Main Street East, Grand Bend

519-238-8944

sobeys.com/en/stores/sobeys-grand-bend/

** Reduced hours, first hour of shopping reserved for seniors and vulnerable individuals. Grocery pickup available through Grand Bend Pandemic Support**

 

Williamson Farms and County Store

14 King Street West, Forest

226-520-0144

https://williamsonfarms.ca/

**Williamson Farm and Country Store is offering curbside pickup or delivery throughout the Lambton Shores area. For more information visit their website or call at 519-520-0144**

 

Zavitz General Store

99 Main Street, Thedford

519-296-4994

**Some product limitations in effect, delivery available, please call the store for details**

Support Local Businesses

Many other local businesses are adapting operations to continue to serve the Lambton Shores community.  The Grand Bend Chamber of Commerce and Tourism has compiled a list of Chamber member business information.  Other business listings can be found online through the Sarnia-Lambton Economic Partnership and the Forest BIA.  Please connect directly with businesses to confirm availability and services offered.  

Tourism Sarnia-Lambton Local Businesses Page

 

Who can I call? 

If you have a complaint

We encourage all people and businesses to voluntarily comply with all Provincial Emergency Orders which are short-term restrictions. Education, awareness and compliance are preferred options. OPP or in some cases Municipal Law Enforcement officers will apply discretion on whether to launch any enforcement actions such as:

  • Offences relating to non-essential businesses that remain open in contravention of the Emergency Management and Civil Protection Act. (EMCPA).
  • Offences relating to gatherings of more than five people in contravention of the EMCPA.
  • Offences relating to the illegal use of closed facilities, parks or beaches

Complaints for less serious incidents can be reported online at opp.ca/reporting or by calling the OPP non-emergency line at 1-888-310-1122. 

Other Helpful Resources

Contact Us