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See the below list for the latest updates on Municipal facilities and services.
Administration and Office Buildings
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| Lambton Shores municipal offices are closed the public. Residents are encouraged to contact staff by phone or email. Visit our Contact Us page for more information on how to reach staff. |
Arenas, Parks and Facilities (Beaches and Marinas)
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Arenas
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The Shores Recreation Centre and Legacy Recreation Centre are closed.
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Beaches
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Outdoor public washrooms located at the Grand Bend Beach and Eilber Street Lot in Grand Bend are closed for the season as of Tuesday, October 13
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Community Centres
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All community centres are closed.
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Marinas
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The Grand Bend Marina and Port Franks Marina are closed for the season as of Tuesday, October 13.
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Parks and Trails
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Playgrounds remain open, however there are no washroom facilities available. Please continue to follow Public Health guidance for playground use.
Trails remain open at this time. Please ensure physical distancing and other Public Health measures are being followed when using trails. Please note that municipally-owned recreational trails are not maintained during the winter months.
Splash pads are now closed for the season.
Tennis Courts in Port Franks and Esli Dodge Conservation Area (Forest) are closed for the season.
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Building Services
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The following changes have been made to the building permit process during this unprecedented time:
- Building permit applications will only be available for drop-off at the Northville Office.
- Once a permit is ready for pick-up, the applicant will be contacted to schedule a specific time and location to sign the appropriate paper work and pay for the permits.
- Inspections should be booked as normal by phone or email, however in order to ensure social distancing, inspection sites must be vacated while our inspector is conducting the inspection. This can be accomplished by either leaving the site or by simply waiting in a vehicle while the inspection is completed. The results of the inspection will be communicated to you through email or phone.
Effective Thursday, January 14, 2021 and until at least Thursday, February 11, 2021, based on the Provincial Stay-at-Home orders the following will apply for the issuance building permits and inspections:
- Permit applications will continue to be received and processed as outlined above.
- The Lambton Shores Building Department will continue to provide inspections with respect to new RESIDENTIAL (single detached, semi-detached and townhomes) construction work associated with a building permit issued before Wednesday January 13, 2021 (11:59 pm), and
- a project that involves renovations to residential properties and construction work was started before January 12, 2021, under a building permit.
- No inspections will be conducted for work associated with new RESIDENTIAL (single detached, semi-detached and townhomes) construction under a permit issued after January 13, 2021.
For information regarding other types of building and permits, please see that attached detailed explanation.
If you have any questions regarding these new practices, please contact the Building Department as follows:
Phone: 519-243-1400, Ext. 8510
Email: Jackie Mason
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Council and Committees Meetings
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Meeting information and schedules will be updated on the Council Meeting Calendar.
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Fire Services
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Lambton Shores Fire Stations remain fully functional. We are taking precautionary measures to ensure that volunteer firefighters can attend emergencies. Updates to our services include:
- Volunteer firefighters will still respond to incidents, however, you may see members wearing personal protective equipment such as gloves, masks, and protective eyewear. This is for their protection. To decrease the risk of exposure to our firefighters, we are asking all residents to ensure their smoke and carbon monoxide alarms are functioning properly to reduce the number of false alarm calls.
- Fire inspections will continue on a limited basis.
- Public Education and Prevention activities have been temporarily suspended.
At this time we would ask that all correspondence be done by phone or e-mail.
Yard Waste Fires
Open air burning can be a fire hazard, as well as infringing on the enjoyment of your neighbours. Check online and review the information on Open Air Burning before starting your burn.
If you have any questions or concerns, please contact Lambton Shores Fire Chief as follows:
Phone: 519-243-1400 Ext. 8801
Email: Lawrence Swift
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Garbage and Recycling
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At this time, garbage and recycling collection is not impacted. For regular updates visit the Bluewater Recycling Association webpage.
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Planning and Development
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All public hearings are being held virtually. The public can join the hearing through telephone or video-conferencing.
Public Notice of all applications will be provided in accordance with applicable legislation and posted on the municipal website. This notice will advise the public on the procedure for delegation or submission of written comments.
If you have any planning related inquiries, please contact Will Nywening as follows:
Phone 519-243-1400, Ext. 8512
Email: Will Nywening
If you have inquiries specific to the Committee of Adjustment, please contact Jackie Mason as follows:
Phone 519-243-1400, Ext. 8510
Email: Jackie Mason
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Taxes, Utilities and Payments
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Taxes
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The interim tax bill will be issued in January. The installment amounts are based on 50% of the previous years’ taxes. The installment due dates are February 26, 2021 and May 31, 2021.
Customers who are set up for monthly budget billing will receive a letter at the beginning of January advising you of the new withdrawal amount and the dates that it will be withdrawn.
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Utilities
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There is no interruption to the water and wastewater billings. All utility accounts are billed quarterly. The area you live in determines the billing date. If you live in:
- Grand Bend or Arkona, you will be billed at the end of January, April, July and October.
- Thedford, Forest, or the rural area of Bosanquet (excluding Northville Rd), you will be billed at the end of February, May, August and November.
- Bosanquet (including Northville Rd), you will be billed at the end of March, June, September and December.
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Payments
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We offer many ways to pay your tax, utility or other municipal bills. Information is available on our Bill Payments web page.
Preauthorized payments will continue as scheduled; however if you have a concern and need to discontinue this process please contact the Finance Department at 519-243-1400, press 1 or complete the preauthorized payment Cancellation Form.
When making online payments please ensure that you have entered in the electronic payment number that is located on your bill. This number is property specific so if you move within Lambton Shores, the electronic payment number will change.
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Water and Sewers
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Water and Sewer services will generally be provided in the normal fashion. Urgent matters including watermain breaks, sewage back-ups, etc. will continue to be handled on an as needed basis and should be reported by phone or through our website.
Water Turn-Off Services
Lambton Shores provides a service to our seasonal property owners that may want to consider our free curb stop turn on and off service. Someone must be present to check inside buildings for all water on appointments and staff will be following contactless procedures for everyone’s safety.
Please provide at least 5 business days notice. Service is completed during regular business hours, Monday - Friday.
To make this request, call Community Services at 519-243-1400, option 2 or complete the online form.
If you have any questions regarding your utilities, please contact Nick Verhoeven at 519-243-1400, ext. 8213
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