Water

We are committed to providing clean and safe drinking water. Our water supply and distribution system is operated and maintained by Jacobs (OMI). Their staff are certified operators as prescribed under O.Reg 128-04.

Selling or purchasing a property and need to request a final water reading, click here.

Drinking Water

We have two sources of treated water for our system.

Drinking Water Quality Management System

We are required to have quality management systems in place for our system operations. You can review our policy statement and operational plan.

Financial Plan

Lambton Shores Water and Wastewater Financial Plan

Hydrant Flushing

Jacobs (OMI) will carry out hydrant flushing from mid-May through September. Residents may experience temporary low water pressure and/or cloudy but harmless discolouration of the water. Should discolouration

Payment Options

We have many options for paying your water bills.

Water Meters

All homes and businesses are equipped with a water meter. Depending on the model of the water meter, it is read by an electronic reader or a remote on the outside of your home. You can confirm the reading on your meter by following these instructions to read your water meter.

Other forms:

Standard procedures for residential water meter installation

Waterline installation process

Getting to know your water meter assembly

Important information regarding thermal expansion

Water Rates and Billing

eBilling is now available for tax and utility bills! Complete the eBilling Sign-up Form to register.

Water charges are based on a per cubic meter usage charge and a monthly base charge.

As per by-law 02-2018 the usage rate is $2.64 per cubic meter. Your meter size determines the monthly base charge, and the chart below shows the monthly base charge for each meter size.

Meter Size

2018 Monthly Base Charge

¾”

$13.54

1”

$25.59

1 ½”

$46.38

2”

$75.84

2 ½”

$87.25

3”

$145.73

4”

$240.36

6”

$461.94

All utility accounts are billed quarterly. The area you live in determines the billing date. If you live in:

  • Grand Bend or Arkona, you will be billed at the end of January, April, July and October.
  • Thedford, Forest, or the rural area of Bosanquet (excluding Northville Rd), you will be billed at the end of February, May, August and November.
  • Bosanquet (including Northville Rd), you will be billed at the end of March, June, September and December.

Water & Sewer Emergencies

Call Jacobs (OMI) at 1-888-399-1643.

Water Turn On/Off

We offer a free service to turn your water on and off at the road.

Contact Us

Roads and Water
Municipality of Lambton Shores
9575 Port Franks Road, RR #1
Thedford, ON N0M 2N0
T.: 519-243-1400 Press 2 | Toll Free: 1-866-943-1400 Press 2 | F. 519-243-3500
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