We are committed to providing clean and safe drinking water. Our water supply and distribution system is operated and maintained by Jacobs (OMI). Their staff are certified operators as prescribed under O.Reg 128-04.
Set up an appointment for a water meter replacement.
Selling or purchasing a property and need to request a final water reading, click here.
Drinking Water |
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We have two sources of treated water for our system.
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Drinking Water Quality Management System |
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We are required to have quality management systems in place for our system operations. You can review our policy statement and operational plan. |
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Financial Plan |
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Hydrant Flushing |
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Jacobs (OMI) will carry out hydrant flushing from mid-May through September. Residents may experience temporary low water pressure and/or cloudy but harmless discolouration of the water. Should discolouration |
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Payment Options |
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We have many options for paying your water bills. |
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Water Meters |
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All homes and businesses are equipped with a water meter. Depending on the model of the water meter, it is read by an electronic reader or a remote on the outside of your home. You can confirm the reading on your meter by following these instructions to read your water meter. Other forms: Standard procedures for residential water meter installation Waterline installation process |
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Water Rates and Billing |
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eBilling is now available for tax and utility bills! Complete the eBilling Sign-up Form to register. Water charges are based on a per cubic meter usage charge and a monthly base charge. As per by-law 74-2018 the usage rate is $2.76 per cubic meter. Your meter size determines the monthly base charge, and the chart below shows the monthly base charge for each meter size.
All utility accounts are billed quarterly. The area you live in determines the billing date. If you live in:
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Water & Sewer Emergencies |
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Call Jacobs (OMI) at 1-888-399-1643. |
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Water Turn On/Off |
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We offer a free service to turn your water on and off at the road. |
Contact Us
Roads and Water
Municipality of Lambton Shores
9575 Port Franks Road, RR #1
Thedford, ON N0M 2N0
T.: 519-243-1400 Press 2 | Toll Free: 1-866-943-1400 Press 2 | F. 519-243-3500
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